From Grinding to Growing by Design

May 17, 2026
A woman with curly hair and glasses, wearing a light blazer and blue blouse, smiles in a bright office with large windows and green plants in the background.

How One Leadership Consultant Built a Business That Actually Fits Her Life

Paya made the leap from executive leader to independent consultant doing meaningful, high-impact work. Her clients valued her ability to help leaders reconnect to purpose, navigate complex dynamics, and turn insight into action.

Revenue was coming in. She used subcontractors to manage growth. But more often than not she wasn’t sure this business was going to work, like really work for the long-term. Revenue was inconsistent, difficult to predict, and required constant effort to replace.

For many consultants, coaches, and service-based business owners it’s not uncommon to feel like your business is doing well but is not yet designed to sustainably support your personal, professional, and financial goals. It can feel like that in the first few years or more than a decade into it when you thought surely the business would be less of a burden and more of a blessing by now. 

The Challenge

When this Paya began working with Purpose First Advisors in late 2023 the issue wasn’t that her business was underperforming.

It was that the structure behind the business hadn’t fully caught up with the quality of the work. Like many founders at this stage, she was navigating:

  • A target market that was too narrow to support her desired revenue target and profit margin
  • Service offerings that were valuable, but not yet clearly defined or positioned
  • Limited financial visibility and inconsistent use of data in decision-making
  • Business development efforts that were active but not consistent, repeatable or strategic

The Shift: From Reacting to Designing

The work started with questions:

  • What work do you actually want to be doing?
  • Who do you want to be doing it with?
  • What do you need this business to make possible for you and your family?
  • What needs to change for that to happen?

From there, each coaching session focused on real-time business building. Together, we worked through:

  • Expanding consistent business development strategies and networking
  • Refining and packaging service offerings
  • Sharpening pricing decisions and the client renewal process
  • Building financial fluency and discipline
  • Re-centering when her energy, focus, or confidence wavered

This created a consistent rhythm. Dedicated time for her to work on and not just in her business. A space where wins were acknowledged. Challenges were addressed directly. 

And she could reflect and reorient to return to clarity and maintain momentum.

A pink and white water lily floats on calm, dark water surrounded by large green lily pads, with its reflection visible beneath it.

What Changed

Her progress didn’t come from one big move. It came from a series of deliberate shifts that reinforced each other over time.

1. Expanding the Right Market

Despite her uncertainty about the transferability of her knowledge and skills, Paya moved beyond her original niche to work with leaders and organizations across industries, this opened up more aligned opportunities while maintaining the integrity of her work.

2. Clarifying and Packaging Her Offers

Her coaching, workshops, and leadership development work became more clearly defined.

This improved:

  • Client expectations
  • Pricing confidence
  • Consistency across engagements

3. Building Real Financial Visibility

Instead of reacting to opportunity by saying yes to everything, she began using financial data to guide decisions.

That included:

4. Turning Coaching Time Into Working Time

Our coaching sessions became a space to actually build the business:

  • Outlining marketing strategy
  • Honing key messaging
  • Refining the structure of proposed scopes of work and pricing models

We didn’t just talk about what she was going to do, we did it.

5. Choosing Sustainability Over Scale

She made a conscious decision not to pursue growth for its own sake.

Instead, she focused on building a business that is:

  • Consistently profitable
  • Operationally manageable
  • Aligned with how she wants to work
  • Complementary to her roles as a spouse and mother of school-age children
Two empty champagne flutes and a bottle of champagne rest in an ice bucket. In the background, blurred colored lights and wrapped presents suggest a festive celebration, possibly during the holidays.

The Results (So Far)

Our work together helped me stop chasing what I thought my business should look like and start building a business that actually aligns with my strengths, values, and life. Purpose First Advisors helped me strengthen both the strategy and the foundation underneath it, financially, operationally, and personally. The impact has been profound. - Paya Sample, Owner, Peak Leaders Collective

The outcome isn’t a single milestone, rather it’s a pattern of progress.

Financially

  • Revenue increased in 2024 and stabilized in 2025, despite significant personal demands and time constraints
  • Pricing increased to ensure consistent gross profit margins of 30–40%
  • Revenue increased more than 6% through the middle of Q2 2026 compared to the same period the prior year
  • She dialed in her sales cycle and revenue became more predictable 

Strategically

  • Her client base expanded beyond the original niche into new industry verticals
  • Efficiency increased from a willingness to test market demand before creating new products and services
  • Offers became more repeatable and easier to sell

Operationally

  • Greater confidence in business development conversations
  • More intentional structuring of engagements and renewals
  • Regular use of financial data to guide decisions

Personally

  • Clearer understanding of what she wants to build and what she doesn’t
  • A business that supports both her work and her family life
  • Space to think about what’s next including writing and deeper thought leadership work
  • Less day-to-day stress and uncertainty that came with unpredictable revenue

What Actually Made the Difference

At the start of this work, revenue was irregular and difficult to predict. Opportunities were coming in, but not in a way that created consistency or confidence. Pricing varied from engagement to engagement, and while the work was valuable, the business model behind it wasn’t yet fully defined.

Paya made a decision to change that by engaging with her business differently.

She chose to invest both time and money into building the business with the same level of intention she brought to her client work. That included committing to an ongoing relationship with Purpose First Advisors and creating a structure for consistent, focused execution.

Over time, that decision changed how the business operated.

She built:
A steady, more predictable pipeline of qualified prospects

  • A pricing strategy that reflects the value of her work and supports consistent margins
  • Clear definition of her ideal client and service offerings

These outcomes didn’t happen by chance. They came from sustained, supported action:

  • Working through decisions in real time
  • Applying strategy directly to active opportunities
  • Staying engaged with the business, even during demanding personal season
  • Building confidence through execution, not just insight

The shift was simple, but not easy: From intermittent effort to consistent, intentional action.

That’s what created momentum, and, ultimately, that’s what transformed the business from unpredictable to designed.

Why This Matters

Choosing to work with a growth advisor who is committed to helping you build your business by design is an investment in long-term profitability, transferability, and valuation.

It’s about choosing to make decisions and take action now that will produce outcomes and create future options you can’t achieve without intentional planning and execution over a long period of time.

It’s about recognizing that business ownership is a team sport. Where you go faster and farther together than alone.

Where outcomes are measured in profit margins and EBITDA, as well as in how well your business can run without you and provide you with the freedom, flexibility, security, and fulfillment you’ve always wanted.

At some point, the question isn’t whether your business can grow, it’s whether you’re willing to build it with intention.

FAQs

1. How do I know if I’m at this stage in my business?

You can be in this stage of business no matter how many years you've been in operation. If your work is strong and clients value what you do but your revenue feels inconsistent, your offers are still evolving, and you’re making decisions without clear financial visibility, you would probably benefit from working with a growth advisor to help you make your business more predicatble and less dependent on you alone.

2. Do I need to be struggling for this kind of support to make sense?

No. In fact, this work is most impactful when the business is already “working.” I just talked to two partners who've been runing their business for 15 years. They are doing well but feel like they could be doing better financially, and they want to have less stress and feel comfortable relying on their team more.

The goal isn’t to fix something broken. It’s to build the structure, clarity, and consistency required to make the business sustainable and scalable on your terms.

3. What actually changes when I invest in working with a growth advisor?

The biggest shift is consistency.

Instead of approaching growth as a series of one-off efforts, you create a structured way to:

  • Build a reliable pipeline
  • Make confident pricing decisions
  • Use financial data to guide strategy
  • Stay focused on the work that matters most
  • Build your team with intention
  • Delegate more so you can focus on strategy rather than execution

Over time, that consistency compounds into more predictable revenue and a more sustainable business.

4. How long does it take to see meaningful results?

Some shifts happen quickly, usually around people, pricing, and decision-making.

The most valuable outcomes like a consistent pipeline, stronger financial performance, and a business that runs more predictably, are built over time through sustained, focused action.

This is not a quick fix. It’s a long-term investment in how your business operates.

5. What if I don’t have the time to focus on this right now?

That’s often the signal that this work matters and shouldn't be pushed off.

When your business depends on your constant effort to generate revenue, it’s easy to stay stuck in reactive mode. Creating dedicated time and structure to work on the business is what allows you to move out of that cycle and build something more sustainable, less stressful, and more fulfilling.

maroon quotation marks
  • I have said many times to colleagues, “I wish I had hired Christy Maxfield a few years ago.” Even with a 27-year-old company, I have learned so much from her. Christy has been an invaluable partner helping me operate my company more strategically, i.e. strengthening financial reporting, guiding succession planning, navigating complex people decisions, and increasing the overall value of my business. Christy brings insight, clarity, and genuine care to her work. Her disciplined approach and guidance has made me a more confident and effective business owner and positioned my company for its next phase of long-term success.
    Laurna Godwin
    Owner, Vector Communications
  • Christy’s coaching has has been instrumental in elevating my business to new heights. Her ability to facilitate strategic conversations has been transformative, helping me identify opportunities, overcome obstacles, and refine my business strategies for optimal results.
    Paya Sample
    Owner, Peak Leaders Collective
  • Christy took the time to assess my business model, understand my goals, and identify areas for improvement. What impressed me most was her ability to provide tailored strategies that were practical and immediately implementable.
    Sue Bailey
    Owner, Celebrating Life Cakes
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